Unable to read Greek voices

[Despina24894842fbg5]

Dear sirs, I used to listen a pdf ebook in Greek the last few weeks but since last week that is not possible.  While I push play button it seems it tries to connect with the internet and then it appears a message that says "a system error occurs while playing. To continue reading your book, please select another voice" If I change it for example to English I can hear it. But unfortunately the book is written in Greek.  Can you please help me?

[S. S · Accepted solution]

Hello Despina,

I hope you are doing well. I am sorry for your experience with the read-aloud feature for Acrobat Reader Mobile.

This issue could be due to any update on your mobile device. The voice for Greek language has to be updated with the version from the Accessibility settings of your phone for you to be able to use the language again.

You may refer to the below link to know more about read-aloud: Accessibility — Acrobat for Android Help (adobe.com)

If you need to know how to install the Greek Language voice pack, please click the below link: 

Text-to-speech output - Android Accessibility Help (google.com)

I hope this answers your question.

Thanks,

Souvik.

[Despina24894842fbg5]

Thank you very much for your reply.  I will follow your instructions.  

[S. S]

@Despina24894842fbg5 

Hi,

Sorry for the delayed response.

Let me know if the solution worked for you.

Thanks,

Souvik.

[Despina24894842fbg5]

Dear Souvik, 

The solution worked perfectly for me. I am so happy that I can hear again my ebook. 

Thank you very much. 

Despina

[S. S]

@Despina24894842fbg5 Hi,

Thanks for letting me know that the solution worked for you.