Unable to update the Adobe scan app on Android bec... - Adobe Product Community - 13727192

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anjum raj29417114x51n

New Here ,

Unable to update the app because of an unknown error. Please find screenshot of the same.

TOPICS

Android , Crash or freeze , Security or signature

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S. S

Adobe Employee ,

LATEST

Hi @anjum raj29417114x51n,

Hope you are doing well. Per the description, you cannot update the Adobe Scan application.

From the shared screenshot, it looks more like an issue with Android rather than Adobe Scan.

You might try the steps Google gives here: Fix problems downloading apps from the Play Store.

Hope this helps.

-Souvik

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