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meretheb38800083
meretheb38800083
Inspiring
March 2, 2017
Answered

Unfortunately, Adobe Acrobat has stopped (android tablet: samsung galaxy tab sm-t810)

  • March 2, 2017
  • 4 replies
  • 5510 views

I have been reading an manual in Acrobat Reader for months and have been inserting text in the manual. Suddenly it is impossible to insert text. Everytime I make a text, I get the above message and Acrobat Reader crashes. I use version 17.0 build 164574

I have already tried to reinstall Acrobat Reader. I have also tried to clear data and cache but it did'nt work.

Any suggestions?

This topic has been closed for replies.
Correct answer meretheb38800083

Hi meretheb38800083,

Sorry for the delay.

Would you please help us with the email id that is registered on your Android Google PlayStore via private message: How Do I Send Private Message

-Tariq Dar.


Thank you a lot. I have now updated Acrobat, and the text editing is working. I am VERY PLEASED. what a nice gift for the weekend.

4 replies

A
Anonymous
September 27, 2020

Thank you 

meretheb38800083
meretheb38800083Author
Inspiring
March 3, 2017

The document is crashing sometime .. but more and more often.

KhanMehwish
Adobe Employee
KhanMehwish
Adobe Employee
March 3, 2017

Hello meretheb38800083,

Thanks for reporting the issue. We have tried to fix this issue internally and wanted to know if you would be interested in Beta testing it. Please sign up at http://bit.ly/textEditBeta to join the Beta program.

Thanks,

Adobe Acrobat Team

meretheb38800083
meretheb38800083Author
Inspiring
March 3, 2017

I get this message as I use the link:

Access denied

Either you do not have access to this site or we are unable to process your request at this time

meretheb38800083
meretheb38800083Author
Inspiring
March 9, 2017

Hello meretheb38800083,

We have sent you an email. Please confirm and let us know.

Thanks,

Mehwish


I received the email. I look forward to the update.

Kind Regards,

Merethe

AkanchhaS8194121
AkanchhaS8194121
Legend
March 3, 2017

Hi Meretheb38800083,

As mentioned, when you are inserting text in the manual so could you please confirm which feature you are using under commenting tool? 

Also, are you experiencing this problem with a specific document or others too?

Have you tried a different file? If not, then try adding text in different document and see if the application is still crashing or not?

Regards,

Akanchha

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