vorreiannullarel'abbonamento acrobat, mai chiesto.

[cecilia_1257]

Non riesco a cancellare il pagamento del'abbonamento di acrobat, mai richiesto. Qualcuno mi puo' aiutare?

Ho usufruito del periodo di prova ma non avevo nessuna intenzione di prosguire troppo caro. Disinstallato le app ma continuano ad arrivarmi fatture di pagamento.

Potete darmi una mano?

[S. S]

Hi @cecilia_1257,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (https://adobe.ly/3RutQgr)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/3RutQgr)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

Let me know if this helps.

Regards,
Souvik.