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Why Adobe Acrobat Reader is opening any pdf Downloading from Specific Webpage?

New Here ,
Sep 27, 2022 Sep 27, 2022

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I am having an issue related to Adobe Acrobat Reader. The issue is that when I try to open the pdf downloaded from Furnance in Palo Alto on my phone. Adobe Acrobat Reader does not open it and gives an Error Message.

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Community Expert ,
Sep 28, 2022 Sep 28, 2022

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MOVED TO THE ACROBAT READER MOBILE FORUM

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Community Expert ,
Sep 28, 2022 Sep 28, 2022

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What error message does you get?

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Adobe Employee ,
Sep 28, 2022 Sep 28, 2022

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Hello @Jason263285149rj8 

 

I hope you're doing great, and sorry for the issue you're experiencing.

 

Could you please help us with a few details to help you better:

1. Application version.

2. Device name and version.

3. A screenshot of the error message you're getting.

4. Is it possible if you could share the PDF with us so that we can check at our end?

 

Hoping to hear from you soon.

 

Regards,

Krutikka

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