Can’t Access OneDrive

Contributor ,
Dec 06, 2018 Dec 06, 2018

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Acrobat 18.11.01.

iOS 12.1. iPad Pro

Can’t seem to access my OneDrive.

Files/Locations just give me ‘Recently Deleted’.

How do I add OneDrive to my Files/Locations?

Thanks for any help or advice!

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correct answers 1 Correct Answer

Adobe Employee , Dec 09, 2018 Dec 09, 2018
Hi randyw57​,It sounds like your screen is stuck with "Recently Deleted".Would you please tap the Back (<) button to go back to Locations? You should be able to select OneDrive in Browse > Locations screen.The locations (cloud storage apps) and the number of locations may vary depending on the apps you've installed on your iPad/iPhone.Please make sure that the OneDrive app (that is available separately from the Apple App Store) is already installed on your iPad/iPhone.If you have additional ques...

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Adobe Employee ,
Dec 09, 2018 Dec 09, 2018

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Hi randyw57​,

It sounds like your screen is stuck with "Recently Deleted".

Would you please tap the Back (<) button to go back to Locations?

Recently Deleted.png

You should be able to select OneDrive in Browse > Locations screen.

Browse.png

The locations (cloud storage apps) and the number of locations may vary depending on the apps you've installed on your iPad/iPhone.

Please make sure that the OneDrive app (that is available separately from the Apple App Store) is already installed on your iPad/iPhone.

If you have additional questions about Files > Locations > More Locations, please let us know.

Thank you for your inquiry.

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Contributor ,
Dec 09, 2018 Dec 09, 2018

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That worked!

Thanks

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Adobe Employee ,
Dec 09, 2018 Dec 09, 2018

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Glad to hear that it worked for you!

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