Can't add OneDrive for Business account

[Daniel5EC3]

My application is "enrolled with Intune" and I was able to successfully connect to my Office365 email account for retrieving attachments, however I'm unable to connect my OneDrive for Business account... When I try to connect a OneDrive for business, after successfully authenticating with Microsoft Auth Provider, I get a pop up error "Microsoft Intune needs to be enabled in order to add a OneDrive for Business Account".

I can confirm in Preferences Intune is enabled.

[Daniel5EC3]

Any ideas? Seems like this needs adobe support.

[Ria Tagra]

Hi @Daniel5EC3 ,

Hope you are doing well.

Thank you for posting your query here. Please help me with few details to understand your issue better.

1. Could you share a screenshot with us?
2. Application version?
3. Are you trying to add one drive to Adobe Reader Mobile? Could you please explain the complete workflow which you are trying?

https://www.adobe.com/devnet-docs/acrobat/android/en/settings.html

Waiting for your response.

Regards

Ria

[Daniel5EC3]

Hi Ria - Thank you for your reply. Happy to provide additional information to help get to the bottom of this:

3. Yes, I am trying to add a Location for OneDrive to Adobe Reader Mobile, so I can open files from my company's Office365/OneDrive for Business account. I can successfully add the "Email Attachments" Location, but I cannot add "OneDrive". It fails with the error below.

2. iOS App Version 21.04.00 (20210415.143706)

1. Screenshots and Workflow:

a) Intune MAM is enabled

 

b) Files Locations (before adding)

c) After clicking on Email Attachments or OneDrive, I see this prompt which seems to indicate both Locations will be available after signing in.

d) error message trying to add OneDrive. Email Attachments can be added successfully

[baker23243232]

Hi, any updates to this? I am running into the same issue. 

[jdhawke]

Same issue for me any solution?