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T
Thomas Böttiger
Known Participant
August 19, 2017
Question

PDF are only partially displayed

  • August 19, 2017
  • 1 reply
  • 6375 views

Either way I try to open a PDF created by Schmea ST 4 (that open correctly on Acrobat in Windows or macOS), they are not displayed correctly on iOS (iPad or iPhone). Only the first page is shown. Opening them from Dropbox or any server (FTP) does not make a difference until I export them as PDF again but without the bookmarks.

PDF created with Indesign work fine on all platforms though.

Any ideas?

This topic has been closed for replies.

1 reply

Dov Isaacs
Dov Isaacs
Legend
August 20, 2017

Without a sample file it is virtually impossible for us to assist. Post a sample with a link and we'll try to see what the issue is.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
T
Thomas BöttigerAuthor
Known Participant
August 20, 2017

Hi Dov,

thanks for getting back to me so fast - on a weekend!

The PDF was uploaded to a FTP server and then downloaded via Transmit and opened in Acrobat on macOS:

The same file downloaded from the server in Transmit for iOS looks like this:

And then opened in Acrobat (iOS) on the iPad look like this (always the same page 37):

The first page, however, is displayed correctly. The rest is blank, although all page numbers are shown.

Very strange.

Dov Isaacs
Dov Isaacs
Legend
August 20, 2017

I absolutely believe that you see what you are reporting. But if we don't have a file to reproduce the problem with and examine what is causing the problem, we can't diagnose and fix it. 

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
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