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One-click "Send as attachment in mail" no longer works

New Here ,
Oct 24, 2018

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Before the recent update, I used to be able to click the 'Mail'-icon (see picture below) and it would instantly open my default mail client and create a new mail with the current document added as an attachment. Ever since I installed the update, this icon now opens a "Share" side-bar where i have to make 2 more clicks to share the document as an attachment.

Is there a way to add a one-click option to share as attachment back to the toolbar?

Thanks in advance.

Picture of toolbar with highlighted Mail-icon:

Toolbar with Mail-icon.PNG

Hello Henkv,

With the Acrobat and Acrobat Reader DC October 2018 release (19.008.20071), we have introduced a Unified Sharing experience that allows you to easily invite people for collaborating on documents across desktop, mobile, and web.

However, if you use Send documents as attachment frequently for your work, you can change the behavior of the Email icon to one-click Attach to email experience using the registry/plist file mentioned below. After applying this fix, you can continue to use the Adobe Document Cloud sharing options, using the Share button in the top right.

Please refer to the help article to apply the fix How to use the email icon to directly send file as attachment

Let us know if you experience any issue.

Thanks,

Anand Sri.

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One-click "Send as attachment in mail" no longer works

New Here ,
Oct 24, 2018

Copy link to clipboard

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Before the recent update, I used to be able to click the 'Mail'-icon (see picture below) and it would instantly open my default mail client and create a new mail with the current document added as an attachment. Ever since I installed the update, this icon now opens a "Share" side-bar where i have to make 2 more clicks to share the document as an attachment.

Is there a way to add a one-click option to share as attachment back to the toolbar?

Thanks in advance.

Picture of toolbar with highlighted Mail-icon:

Toolbar with Mail-icon.PNG

Hello Henkv,

With the Acrobat and Acrobat Reader DC October 2018 release (19.008.20071), we have introduced a Unified Sharing experience that allows you to easily invite people for collaborating on documents across desktop, mobile, and web.

However, if you use Send documents as attachment frequently for your work, you can change the behavior of the Email icon to one-click Attach to email experience using the registry/plist file mentioned below. After applying this fix, you can continue to use the Adobe Document Cloud sharing options, using the Share button in the top right.

Please refer to the help article to apply the fix How to use the email icon to directly send file as attachment

Let us know if you experience any issue.

Thanks,

Anand Sri.

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359

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 24, 2018 0
Adobe Employee ,
Oct 29, 2018

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Hello Henkv,

With the Acrobat and Acrobat Reader DC October 2018 release (19.008.20071), we have introduced a Unified Sharing experience that allows you to easily invite people for collaborating on documents across desktop, mobile, and web.

However, if you use Send documents as attachment frequently for your work, you can change the behavior of the Email icon to one-click Attach to email experience using the registry/plist file mentioned below. After applying this fix, you can continue to use the Adobe Document Cloud sharing options, using the Share button in the top right.

Please refer to the help article to apply the fix How to use the email icon to directly send file as attachment

Let us know if you experience any issue.

Thanks,

Anand Sri.

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Oct 29, 2018 1
Community Beginner ,
Sep 02, 2020

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This is a bad fix. I can't access my registry on my work computer, but this slows my work down so much. Please, this used to be easy. I just want an email button that works!

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Sep 02, 2020 0