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Correct answer Meenakshi Negi

Hi korenev73249756

This is a known issue on Mac and our team is working on to resolve it.

Please refer the the steps provided in this KB doc for a workaround:  Print menu dialog doesn't appear

If you are experiencing this issue on Windows, please share the dot version of Acrobat DC and OS installed on your system.

Regards,

Meenakshi

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
May 18, 2016

Hi korenev73249756

This is a known issue on Mac and our team is working on to resolve it.

Please refer the the steps provided in this KB doc for a workaround:  Print menu dialog doesn't appear

If you are experiencing this issue on Windows, please share the dot version of Acrobat DC and OS installed on your system.

Regards,

Meenakshi

J
JCMullican
New Participant
August 10, 2016

I, too, am unable to print and have the same issue as korenev73249756. i'm using a Mac. Has this been resolved or do you know which version might the error be resolved?

Thanks,

John

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
August 11, 2016

Hi JCMullican

Please make sure that you have updated your application to the latest patch released.

This issue was resolved with the 19th May update.

Refer this link for more information on the updates : Release Notes | Adobe Acrobat, Reader

Let us know if you still experience the issue.

Regards,

Meenakshi

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