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jessksmith4
Participant
March 14, 2016
Resuelto

Acrobat X stopped working with Windows 10 and won't launch

  • March 14, 2016
  • 1 respuesta
  • 731 visualizaciones

Acrobat X was working fine last week in Windows 10 and now this morning it won't launch in windows 10 when I run the trouble shooter it says its compatible with windows 7 how do I fix this?

Este tema ha sido cerrado para respuestas.
Mejor respuesta de YatharthS

Hi jessksmith4 ,

Would like to inform you that Acrobat X Pro is not compatible with Win 10 just because of that its not working .

Please refer to this KB article :- https://helpx.adobe.com/acrobat/kb/system-requirements-acrobat-family-products.html

Regards,

Yatharth

1 respuesta

Y
Community Manager
YatharthSCommunity ManagerRespuesta
Community Manager
March 14, 2016

Hi jessksmith4 ,

Would like to inform you that Acrobat X Pro is not compatible with Win 10 just because of that its not working .

Please refer to this KB article :- https://helpx.adobe.com/acrobat/kb/system-requirements-acrobat-family-products.html

Regards,

Yatharth

J
jessksmith4Autor
Participant
March 17, 2016

Is there a free upgrade to Adobe XI? I just bought this last year.

Rave
Community Manager
RaveCommunity Manager
Community Manager
August 31, 2017

Hi Jessica,

Upgrade to 11 is not possible as we are no longer offering it for sale.

You can purchase DC subscription though, at a very nominal price.

Regards,
Rave

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