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A
Anonymous
October 22, 2016
Answered

Adobe Acrobat XI not printing a web site

  • October 22, 2016
  • 1 reply
  • 552 views

Hi,

My configuration:

- Windows 7 x64 SP1 (up to date)

- Pale Moon x64 v26.5.0 (up to date)

- Adobe Acrobat XI (v11.0.18, up to date)

I am trying to print a document from the website: www.lemonde.fr, but every time I have only a blank page; an example below trying to print this article:

Commerce : quel avenir pour le CETA après l’échec des négociations entre Canadiens et Wallons ?

This is the log file, which is also empty:

I feel that the problem comes from the website; any idea?

Best,

Jean

This topic has been closed for replies.
Correct answer AadeshSingh

Hi jcdebarros​,

Please download the document from the website on the system. Open it in Reader, navigate to File menu -> Properties -> Security and check if Printing is Allowed.

If printing is allowed try to Print the document from Reader itself.

Let me know how it goes.

Regards,
Aadesh

1 reply

AadeshSingh
Community Manager
AadeshSinghCommunity ManagerCorrect answer
Community Manager
October 23, 2016

Hi jcdebarros​,

Please download the document from the website on the system. Open it in Reader, navigate to File menu -> Properties -> Security and check if Printing is Allowed.

If printing is allowed try to Print the document from Reader itself.

Let me know how it goes.

Regards,
Aadesh

A
Anonymous
October 24, 2016

Hi,

Thank you very much for your support.

For unknown reason, it is working again.

Thank you again.

Jean

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