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joanv58359840
Participant
July 7, 2016
Answered

Cannot get to the bottom of a dialog box | Acrobat DC 2015 on Windows 10

  • July 7, 2016
  • 1 reply
  • 837 views

I'm using Acrobat DC 2015 on a laptop running Windows 10. I am not able to see, or scroll to the bottom of dialog boxes, for instance the "Add Watermark" dialog box. There is no option to scroll (no scroll bar), or to resize or move the dialog box. Is this a known issue, and is there a resolution/work-around? Thank you.

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Correct answer joanv58359840

Shivan, thank you, but the problem persists, when lowering the resolution.

The maximum/recommended resolution setting on this laptop is 1280x720, and a message/alert displays in the screen resolution dialog box that "Your resolution is lower than 1024x720. Some items might not fit and apps might not open." So, I wonder if that's the cause of the problem.

I'm checking into getting a 2nd monitor hooked up to see if that will help resolve the issue.

1 reply

Adorobat
Community Manager
Community Manager
July 8, 2016

Hi joanv58359840 ,

Try to change the Screen Resolution, Click Start>Settings>System>Advanced Display Settings>Resolution>Select the resolution lower than existing one>Apply.

Let us know if you face any issue.

Thank You!

Shivam

joanv58359840
joanv58359840AuthorCorrect answer
Participant
July 8, 2016

Shivan, thank you, but the problem persists, when lowering the resolution.

The maximum/recommended resolution setting on this laptop is 1280x720, and a message/alert displays in the screen resolution dialog box that "Your resolution is lower than 1024x720. Some items might not fit and apps might not open." So, I wonder if that's the cause of the problem.

I'm checking into getting a 2nd monitor hooked up to see if that will help resolve the issue.