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Cannot get to the bottom of a dialog box | Acrobat DC 2015 on Windows 10

New Here ,
Jul 07, 2016 Jul 07, 2016

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I'm using Acrobat DC 2015 on a laptop running Windows 10. I am not able to see, or scroll to the bottom of dialog boxes, for instance the "Add Watermark" dialog box. There is no option to scroll (no scroll bar), or to resize or move the dialog box. Is this a known issue, and is there a resolution/work-around? Thank you.Capture.png

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Acrobat SDK and JavaScript , Windows

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correct answers 1 Correct answer

New Here , Jul 08, 2016 Jul 08, 2016

Shivan, thank you, but the problem persists, when lowering the resolution.

The maximum/recommended resolution setting on this laptop is 1280x720, and a message/alert displays in the screen resolution dialog box that "Your resolution is lower than 1024x720. Some items might not fit and apps might not open." So, I wonder if that's the cause of the problem.

I'm checking into getting a 2nd monitor hooked up to see if that will help resolve the issue.

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Adobe Employee ,
Jul 08, 2016 Jul 08, 2016

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Hi joanv58359840 ,

Try to change the Screen Resolution, Click Start>Settings>System>Advanced Display Settings>Resolution>Select the resolution lower than existing one>Apply.

Let us know if you face any issue.

Thank You!

Shivam

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New Here ,
Jul 08, 2016 Jul 08, 2016

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Shivan, thank you, but the problem persists, when lowering the resolution.

The maximum/recommended resolution setting on this laptop is 1280x720, and a message/alert displays in the screen resolution dialog box that "Your resolution is lower than 1024x720. Some items might not fit and apps might not open." So, I wonder if that's the cause of the problem.

I'm checking into getting a 2nd monitor hooked up to see if that will help resolve the issue.

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