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taxfighter
New Participant
February 18, 2016
Question

Cannot Print to Adobe PDF since upgrading to WIN10

  • February 18, 2016
  • 2 replies
  • 977 views

I have adobe XI standard version. It goes through all the motions of asking for the file name etc. Then when I go to open or retrieve it, it simply isn't there. Microsoft to PDF works fine, but it a pain to use.

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2 replies

G
gkaiseril
Inspiring
February 26, 2016

Are your print drivers up to date?

Make sure your printer drivers from the vendor are using PS and not some other format or control language.

Chrome has its own PDF viewer and is beyond the control of Adobe.

Have you checked the error logs for your printers?

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
February 18, 2016

Hi taxfighter,

What is the exact dot version of Acrobat XI an application you are using to print to PDF?

Please also sahre the exact workflow you do to print to PDF

Try "Repair Installation" under Help menu.Check if that helps.

Regards,

Meenakshi

T
taxfighterAuthor
New Participant
February 18, 2016

Adobe 11.0.14, ANd I cannot print from any application. Office 365, Quickbooks, Chrome...

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