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cant print since acrobat update on mac

New Here ,
May 17, 2016 May 17, 2016

After an automatic update on acrobat dc mac version, the print feature no longer works. version 15.016.20039

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Acrobat SDK and JavaScript
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correct answers 1 Correct answer

Adobe Employee , May 19, 2016 May 19, 2016

Hi all,

We have released a patch today that fixes the Mac Printing issue that was recently introduced (with May 10th release). If you are not already updated to the latest patch, simply open Acrobat and visit Help > Check for updates to apply this patch.

More details about this release and bug fixes is available here: Acrobat Help | Release notes | Acrobat DC, Acrobat Reader DC | Update

Please give it a try and let us know.

Thanks,

Anoop

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New Here ,
May 17, 2016 May 17, 2016

I have the same issue.

Cannot acces print command window.

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Adobe Employee ,
May 18, 2016 May 18, 2016

Hi mathuofu ,

Please refer to this KB article :- Print menu dialog doesn't appear

Regards,

Yatharth

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Adobe Employee ,
May 19, 2016 May 19, 2016
LATEST

Hi all,

We have released a patch today that fixes the Mac Printing issue that was recently introduced (with May 10th release). If you are not already updated to the latest patch, simply open Acrobat and visit Help > Check for updates to apply this patch.

More details about this release and bug fixes is available here: Acrobat Help | Release notes | Acrobat DC, Acrobat Reader DC | Update

Please give it a try and let us know.

Thanks,

Anoop

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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