emailed pdfs only have signatures. How to fix that?

When I send a PDF with Signatures from the Mobile App. My customers only get a blank form with signatures on it. How do I fix that?

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Community Manager

Would you please try sending the attachment to your email and see if you have same problem?

Also what operating system you are using on your mobile device like Android,Windows,iOS ?

Thanks

Shivam

A

Anonymous

Okay we use Android operating system on our tablets. And I have figured out

that if a customer tries to open their email on Apple product that they

only see the signatures. But if they open it on a Windows computer they can

view it.

Mark Kidder

Business Accounts Manager

J&J Exterminating

[ Personal information removed, admin]

Community Manager

Hi Mark ,

I think they may be using non-adobe program ,I would suggest them to install Adobe Acrobat reader on the Apple devices and see if it works.

Thanks

Shivam

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