Enable global object security policy - Check box won't remain unchecked

Forum|Forum|5 years ago
March 31, 2020
3 replies
4918 views

When attempting to uncheck the "Enable global object security policy" option under Preferences>JavaScript, occasionally the box won't remain unchecked. So I'll go in, uncheck the box, close Preferences, then go right back into Preferences>JavaScript and the box will be checked again. Any idea what's going on here, and what to do about it?

Update: No settings under Preferences will save when I make changes. None of the checkboxes remain checked/unchecked after I close Preferences and return to it. I uninstalled and reinstalled Reader also, no change.

Acrobat SDK and JavaScript

Thom Parker

Community Expert

If it is the case that no settings are being saved, then Acrobat is not closing properly.

The first thing to do is to check the task manager after Acrobat closes to see if it is running in the backgound, or if there are multiple background instances.

If these exist, kill them.

There are several possible culprits for this problem. The Acrobat install could be damaged, or one of the settings files or feature components could be damaged. Doing an Acrobat Repair could fix this.

The cuprit could be a 3rd party plug-in. If you use any of these, move them out of the plug-ins folder (or uninstall), then test to see if the issue persists.

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often

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wlynn.iamAuthor

New Participant

I checked it both those first two options already. I'll check on the plug-ins. Thanks.

Thom Parker

Community Expert

Why do you need to remove global object security? Maybe there is anoter way to accomplish the required functionality?

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often

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wlynn.iamAuthor

New Participant

Vitrium security on pdfs. There might be another way but I want a solution to this problem, not the fact that the security is in place. This works when Reader isn't being buggy.