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M
mikaelamiller
Participant
May 12, 2016
Question

Error Opening Document After Security Placed

  • May 12, 2016
  • 1 reply
  • 550 views

I am trying to put a password on some PDFs to restrict editing but allowing printing and copying.  Every time I add security settings, then close the document, it will no longer open again.  An error pops up and tells me that the file was damaged and cannot be repaired.  Help?

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1 reply

G
George_Johnson
Inspiring
May 12, 2016

What is the exact version of Acrobat that you're using? Did you use Acrobat to create the PDFs, or did something else?

M
mikaelamillerAuthor
Participant
May 12, 2016

I am using Acrobat 9 Pro.  I used ABBYY FineReader 12 to create and OCR the PDFs before putting the security on.

G
George_Johnson
Inspiring
May 12, 2016

I'm wondering if it could be related to a bad PDF to begin with. You can use Preflight in Acrobat to see if it reports any syntax errors for the unsigned PDF:

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