fail to update Acrobat DC

Forum|Forum|9 years ago
July 28, 2016
4 replies
1661 views

I was not able to update my Acrobat DC on my PC for the past 1 week. Have tried repair Visual Basic. Have tried reinstall msvcr120.dll and msvcp120.dll...but to no avail. Please help.

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Test Screen Name

Brainiac

You can see from the update name that the update is version 15.017.20050. But that's what you have already, so it won't install a second time.

Is there a particular problem you are trying to solve?

VillaRosaAuthor

Participating Frequently

Notification from Creative Cloud that there is an update but whenever I tried updating. it always end-up as below. The most it can go was at 35% updating:

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Test Screen Name

Brainiac

No idea why that should be but personally I'd ignore it.

VillaRosaAuthor

Participating Frequently

I have tried downloaded the update...but when tried to open the file, this answer popped up..

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Test Screen Name

Brainiac

Please post a screen shot from Help ... About Showing your version. And the exact name if the patch you are trying to install. We can check if they match.