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New Participant
February 23, 2016
Answered

Has anyone had problems creating a pdf using MS Word 2016 on a Windows 10 operating system?

  • February 23, 2016
  • 2 replies
  • 641 views

Hi !

WINDOWS 10  MS WORD 2016 SYSTEM REQUIREMENTS EXCEED SYSTEM REQUIREMENTS X3

I have just bought this Acobat DC programme but it seems very flaky. It reads documents but half the time it will not process large MS Documents. Mine starts but then corrupts the Word document (Acrobat DC),

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Correct answer Meenakshi Negi

Hi mike aylen,

What is the dot version of the Acrobat DC installed on your system?

Try "Repair installation" under Help menu.

If issue still persists, then uninstall Acrobat using cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs and restart your system.

Then re-install it from here: Download Adobe Acrobat products | Standard, Pro | DC, XI, X ‌ and check if this resolves the issue.

Regards,

Meenakshi

2 replies

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
February 24, 2016

Hi mike aylen,

What is the dot version of the Acrobat DC installed on your system?

Try "Repair installation" under Help menu.

If issue still persists, then uninstall Acrobat using cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs and restart your system.

Then re-install it from here: Download Adobe Acrobat products | Standard, Pro | DC, XI, X ‌ and check if this resolves the issue.

Regards,

Meenakshi

New Participant
February 25, 2016

Many thanks, in the end I had to re-install the 2Gb file and all that entails. Works now. Suprising as I only installed it three months ago.

Kanikas
Community Manager
Community Manager
February 23, 2016