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iRozapp
Participant
February 25, 2016
Question

I want to embed a video and send in a pdf. I embedded it but when i sent it did not play. Why?

  • February 25, 2016
  • 1 reply
  • 619 views

I am trying to create a freebie with an embedded pdf that all my customers can download and play.  I created it but it does not play when downloaded. I don't know why it didn't work.

Thank you.

This topic has been closed for replies.

1 reply

Y
Community Manager
YatharthSCommunity Manager
Community Manager
February 28, 2016

Hi iRozapp ,

Would like to know is this happening with others files as well.

Please refer to this article for adding multimedia files :- Playing video, audio, and multimedia formats in PDFs, Adobe Acrobat

Also check with others browsers for downloading & also turn off the Firewall services to replicate the issue.

Regards,

Yatharth

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