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lawrencel36525322
Participant
October 15, 2016
Question

message "This operation is not allowed, since scanning is in progress."

  • October 15, 2016
  • 1 reply
  • 1614 views

mac OS Sierra, Dell 2155 cdn printer/scanner/copier Acrobat Pro dc was working AOK. Now scan get message "This operation is not allowed, since scanning is in progress." Acrobat Pro dc uninstalled, reinstalled. Problem continued. Help!!!

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1 reply

Lovekesh Garg
Adobe Employee
Lovekesh Garg
Adobe Employee
October 17, 2016

There seems some scanning process going on in background. Please restart your machine once. It should resolve the issue.

Thanks.

T
TJK999
Participant
August 10, 2020

No such luck. I have tried everything to include multiply installs and updates.

The screen to select you scanner does not appear when you try to edit your presets which clouds the issue even more!

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