Participating Frequently

Question

My ability to add a signature in Acrobat XI has vanished

Forum|Forum|9 years ago
July 16, 2016
1 reply
3078 views

I have Acrobat XI Professional, and after the last update, my ability to add my scanned signature to documents has vanished. I'm offerred Adobe cloud for $9.99 a month. But I only need to sign 2 to 3 documents a month. I guess I can just add my signature manually from a file every time I need it, but this is really a horrible thing to do to us. Or have I got it wrong?

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Community Manager

Community Manager

Please let us know the dot version of Adobe Acrobat XI Pro and OS you are using.

Also share the exact steps you to add signature to your documents.

Do you get any error message when you try to add signature?

Regards,

Meenakshi

KenK1Author

Participating Frequently

I do not get any error message. There’s just no option to add a scanned signature.

Adobe Employee

Thanks Vishal:

The problem started when I upgraded to 11.017. I can’t clear the current signature because I can’t access it at all. It happens across all files.

I added a screen shot of what I get. The signature commands are completely missing (other than the digital ones).

Ken Keate

651-224-5079

I don't see the snapshot of what you shared, can you please share or attach again?