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February 17, 2016
Question

My PDFs do not show up when I open them on my Mac.

  • February 17, 2016
  • 1 reply
  • 655 views

All of my Mac and Adobe software is updated.  When I click on a PDF it seems like it opens in the background but I cannot see them.

This has been the case since I upgraded to DC.

This topic has been closed for replies.

1 reply

February 17, 2016

Hi ,

What Mac version do you work on?

How are you opening the PDF,within Acrobat or by double clicking or by right clicking on the PDF and then opening it?

Does this happen with all the PDF'?

You could try this once, Go to Acrobat>Edit>Preferences>Documents>Check mark"Restore last view settings when reopening documents".

Regards

Sukrit Dhingra

February 17, 2016

I am in Yosemite 10.10.5 on a Mac Book Pro

It happens whenever I click on a pdf in an email or from finder. 

I just removed and reinstalled DC and it still does not work. 

February 17, 2016

Hi ,

Are you able to access it through Acrobat or even that fails?

Regards

Sukrit Dhingra


Even that fails.