• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

OLE-Server starts Reader instead of Acrobat Pro

New Here ,
Aug 27, 2020 Aug 27, 2020

Copy link to clipboard

Copied

I have an embedded OLE-Object in my database application, wich has been created from a PDF-File.
When I activate the OLE-Server Acrobat Reader DC starts always instead of Acrobat Pro IX.

I have both applications installed and I would better use Acrobat Pro for OLE editing.

How can I control wich application will be activated as Ole-Server ?

TOPICS
Acrobat SDK and JavaScript

Views

651

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 27, 2020 Aug 27, 2020

Copy link to clipboard

Copied

Having Reader and Acrobat with different major version numbers is not supported. You are running with an unsupported configuration, so all bets are off regarding why it's happening. I would recommend to remove Reader from your system, or upgrade Acrobat to the same version as Reader is. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Aug 27, 2020 Aug 27, 2020

Copy link to clipboard

Copied

Don't mix versions of Acrobat and Reader, it isn't supported. Try with both as DC. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 02, 2020 Sep 02, 2020

Copy link to clipboard

Copied

LATEST

OLE activation starts Reader instead of Pro even with the same major versions (both DC). Uninstall of Reader didn't work. After that OLE activation fails.

After I made a repair installation of the Pro version OLE activation starts Pro - until the next update of the Reader.

Seems like the last installation wins. Bad Behaviour !

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines