Preflight Dialog Box Issue

Forum|Forum|9 years ago
January 31, 2016
2 replies
2023 views

I am using Adobe Acrobat XI Pro on a Windows 10 PC. The program was re-installed to this PC in Nov. 2015 after replacing a Windows 7 PC. I'm uncertain as to whether this is the correct place in the forums, if not, feel free to move it

The problem I am having is that the Preflight dialog box is unreadable. The height of the spaces containing the labels of the various elements is too short causing the text to be concealed almost totally (see screen capture below). My display is currently set at 3820 x 2160 (recommended). I have already attempted to resolve this with various display setting changes to no avail. The software is up-to-date.

None of the other tool dialogs exhibit this issue in this program.

One other program I had wouldn't display properly either and I had to uninstall it because there was no work-around. I hope that is not the case with this one because I paid dearly for it. Any assistance is greatly appreciated.

Thank you!

Sharon in Illinois

This topic has been closed for replies.

M

mdsiamese

Participating Frequently

Has anybody figured this out? I too am having this problem, did the update, and this is just maddening!

S

slfrank9090Author

New Participant

Nope, and my software is updated now to v11.0.15. Is no one else using this program in Windows 10? Is no one else using this program with a high resolution monitor? Is no one else running Preflight on their PDF creations? I guess until a few thousand users start complaining about this issue, Adobe won't do anything and you and I are up a creek.

M

maxwyss

Brainiac

It may be a long shot, but have a look at the resolution values in the Page Display tab of the Preferences. Try setting it to either half or twice the value.

Hope this can help.