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Ice63724198
Ice63724198
Participating Frequently
May 31, 2016
Question

Quick-Printing Fails from Microsoft Outlook

  • May 31, 2016
  • 2 replies
  • 9766 views

Adobe Acrobat XI Pro continues to give errors (recently in the past week) when trying to print and printing is unsuccessful from quick print in Outlook.

Error pops up and regardless of the menu selection it does not print.

"This operation is not permitted as this document is not trusted. Do you want to trust this document?

C:\Users\userName\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Outlook\JQF326eY\filename.pdf

HELP YES NO

"

Temporary file is generated in the above referenced location and printing does not occur. Error comes from Adobe Acrobat popup window.

Previously, printing was able to be done quickly to the default printer. Now, regardless of resetting the settings, selecting "Yes", or doing any other configuration changes in Adobe, it does not work.

Repairing Adobe Acrobat brings the following error:

Program is not compatible.

Using Windows 7...

This topic has been closed for replies.

2 replies

Ice63724198
Ice63724198Author
Participating Frequently
October 29, 2016

Office 365 Repair did not work.

I'm not sure what else to do.

Adorobat
Community Manager
AdorobatCommunity Manager
Community Manager
May 31, 2016

Hi ice63724198 ,

Could you please tell if this is happening with the particular message or with all the messages ?

You could also use "Convert to Adobe PDF" option by right click on the message and then select "Convert to Adobe PDF".

Thanks!

Shivam

Ice63724198
Ice63724198Author
Participating Frequently
May 31, 2016

More specifics:

1. PDF document is already attached to an Outlook email and is already in .PDF format

2. All .PDF attachments are giving this error when quick printing (I have about 30 emails with attachments)

    A. The only way around seems to be to -> 1. Open the .pdf 2. Allow permissions 3. File 4. Print

3. I don't see a "Convert to Adobe PDF" option in Outlook / Office 365

Adorobat
Community Manager
AdorobatCommunity Manager
Community Manager
May 31, 2016

All actions returned a successful message.

However, original error still appears after restarting Outlook and the PC.


Could you please check Adobe Acrobat settings ?

Open Adobe Acrobat and go to Edit>Preference>Security(Enhanced)

Choose protected view>off  and click ok

Let us know if that worked.

Thanks!

Shivam

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