"invalid serial number" error

having trouble installing acrobat 8 pro. I have a valid serial number but keep getting the "invalid serial number" error. please help.

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This question is not answered yet. Can you please reset the post so it does not say "Assumed Answered" and provide some assistance. Thanks.

Community Manager

Hi Iepg-jillian,

I found there is no problem with the serial number and another thing was this product provided to you by Dell.

You may contact dell about this issue.

Regards,

Tariq Dar.

Community Manager

Hi Iepg-jillian,

Would you please help us with the screenshot of the error? Also, remove the serial number from the screen shot.

Also please provide me the serial number using the private message : How Do I Send Private Message

Regards,

Tariq Ahmad.

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