"save as" hangs up

[rforster13]

I read that the "save as" then hangs up, or stalls was an old problem - back in 2013 and also a thread in 2011...

It's now 2016. I'm running Windows 7, Office 2010 and trying to do my taxes. As I reconcile each bank statement I'm using the highlight feacture (instead of checking each item off by pen on paper). I want to "save as" when I'm done.

Adobe hangs up! Big time. I left it over night, and in the morning, it was the same!

Solutions?

Thanks!

[YatharthS]

Hi rforster13,

Please provide the exact dot version of the software & OS installed at your system .Also check whether is there any update available for the software after going through "help > check for updates "

Follow this thread to reset the preferences for the Acrobat software :- How to reset Preference settings in Acrobat.

Then open Acrobat, navigate to Help menu & repair the installation.

Also check with the different user account to replicate the issue.

Regards,

Yatharth