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NelsonNg
NelsonNg
New Participant
March 29, 2016
Answered

Save As failed to process this document. No file was created.

  • March 29, 2016
  • 2 replies
  • 2450 views

Greetings,

Facing the same problem which couldn't export PDF to Word.
May I know how can I fix this ?


Software : Adobe Acrobat Pro X, Version 10.1.16

Machine : iMac, OS X Yosemite (10.10.3)

Hope to hear from you soon. Thank you.

This topic has been closed for replies.
Correct answer YatharthS

Hi NelsonNg ,

Please Follow this thread to reset the preferences for the Acrobat software :- How to reset Preference settings in Acrobat.

Would like to know is this happening with all the documents or with certain files .

Please share the screenshot as well for this issue.

Please check with the Different user account to replicate the issue.

Regards,

Yatharth 

2 replies

A
anjali28519403cixb
New Participant
February 21, 2023

Just go to Edit in Adobe

Preferences

Security(enhanced)

Uncheck Enable protected mode at startup(preview) and Run in App container.

Close Adobe and recheck if this remains unchecked.

 

This resolved the issue for me

Y
Community Manager
YatharthSCommunity ManagerCorrect answer
Community Manager
March 29, 2016

Hi NelsonNg ,

Please Follow this thread to reset the preferences for the Acrobat software :- How to reset Preference settings in Acrobat.

Would like to know is this happening with all the documents or with certain files .

Please share the screenshot as well for this issue.

Please check with the Different user account to replicate the issue.

Regards,

Yatharth 

NelsonNg
NelsonNgAuthor
New Participant
March 30, 2016

Hi YatharthS,

Problem solved after I took the following files out from the Preference folder :-

com.adobe.acrobat.pdfviewer
com.adobe.CSXS.3

com.adobe.CSXS.4
com.adobe.PDFAdminSettings

I couldn't find the exact same name from the folder so I try to remove all "com.adobe.xxxxxxxxx".

So, izit ok for me to remove the files out just like that and nothing will warn me in the future?

Regards,

Nelson

polysyllabicnerd
polysyllabicnerd
New Participant
September 18, 2016

I have tried all the suggested procedures with no luck. I've uninstalled Adobe Acrobat DC (2015) and deleted all the folders that I can find relating to the program and its installation including folders in my user account, etc.

Nothing seems to be working and I continue to get the same error. This is one of the functions that I use on a regular basis and was wondering whether there's a solution to this problem. Surely there is a patch of some for this.

I'm running Windows 8 - Adobe Acrobat DC

Cheers,

Michae

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