Copy link to clipboard
Copied
I am running Adobe Acrobat Pro 11 and every time I attempt to update the program, the update fails.
I get the following message:
I have no idea why it is doing this and I have not found an answer to this in the forum. I have a high speed internet connection so I am not sure what "cannot establish a connection" means. I am also running Malware Bytes Anti-Exploit Premium. Not sure if somehow this anti-virus program is blocking the update. I have checked the Malware Bytes settings and cannot see anything that indicates that this program is blocking the update. I turned off Malware Bytes and attempted to complete the Adobe Acrobat update and got the same result above.
Any suggestions or advice is greatly appreciated.
Have something to add?
Find more inspiration, events, and resources on the new Adobe Community
Explore Now