When I get an alert that Adobe needs to update, I clock on it and then get a dialog box that says it couldn't install and displays this link:
How to rollback Acrobat X and XI installation on Windows 64 bit
I am running Windows 10 and Adobe Acrobat Pro DC, version 2015.010.20056
The rollback inserts a line in the registry. I don't really want to rollback, just install the update.
Suggestions?
I ran through all the steps, rebooted, updated failed, ran the steps, rebooted, update failed, ran the steps, typed 0, updated failed, error dialogs below.
Try to perform the following steps:
1-Enable Admin account and then try to update Acrobat by launching Acrobat , if that doesn't work, install the latest patch given here : Adobe - Acrobat : For Windows .To enable Admin account , visit this link : https://support.microsoft.com/en-in/kb/555910
2- If that doesn't work , Try to repair Acrobat ,launch Acrobat, click on Help menu>then click Repair Installation .
3- If step 2 doesn't work , remove Acrobat with Cleaner tool found here : Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs , restart the Computer, reinstall Acrobat.
Let us know about the results.
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