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eastont38029083
Participant
July 19, 2016
Answered

Why does properties box for text grey out when trying to change size in text box?

  • July 19, 2016
  • 2 replies
  • 1563 views

The box I am referring to is below listed as "Properties". For some reason, I cannot get the new text properties box (usually black and more modern looking) to pop up at all. It comes and goes at random times.

This topic has been closed for replies.
Correct answer AshuMittal9644438

Hi,

We have released an update today that fixes the Properties Toolbar issue and you can now continue to use it outside the Commenting app as well. Please open Acrobat or Reader DC and visit Help > Check for updates to make sure you are on the latest patch.

Details about the release: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-august-02-2016.html

Please let us know how it goes.

Thanks,

-ashu

2 replies

C
chgboyd
Participant
July 19, 2016

I'm having the same issue, as of yesterday. I'm suspecting it's some bug... but same exact issue.

Running on Mac OS X

Architecture: x86_64

Build: 15.17.20050.192152

AGM: 4.30.65

CoolType: 5.14.5

JP2K: 1.2.2.36712

    AshuMittal9644438
    Adobe Employee
    AshuMittal9644438Correct answer
    Adobe Employee
    August 2, 2016

    Hi,

    We have released an update today that fixes the Properties Toolbar issue and you can now continue to use it outside the Commenting app as well. Please open Acrobat or Reader DC and visit Help > Check for updates to make sure you are on the latest patch.

    Details about the release: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-august-02-2016.html

    Please let us know how it goes.

    Thanks,

    -ashu

    J
    Adobe Employee
    JainAjay
    Adobe Employee
    July 19, 2016

    When in comment app, If you place the mouse cursor within the text box and do a Ctrl_E, you will see the new text properties box (black and modern looking)

      E
      eastont38029083Author
      Participant
      July 19, 2016

      Hi, thanks for responding. I frequently use that command and it is still not popping up. Could this just be a bug I am experiencing?

      J
      Adobe Employee
      JainAjay
      Adobe Employee
      July 19, 2016

      What's the version you currently running with?

      Help -> About Acrobat Pro DC -> version...

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