Inquiring about Adobe PDF Services API Pricing

Report · Jan 11, 2024

I'm working on a research project and need to know the pricing for bulk usage of the Adobe PDF Services API. I've tried contacting the sales team twice via email but haven't received a response.
If anyone knows how to obtain this pricing information, or if there's something I might have missed？

Report · Jan 12, 2024

I'm having the same problem. I've filled the form in twice, but had no response. I've phoned them a few times today, but so far the various people I've been passed around to haven't been able to help, bar one. The one person who did know sent me this link:

AWS Marketplace: Adobe PDF Services API (U.S.) (amazon.com)

I think you could procure it through AWS at one point, but that product is US only and not available to new customers. I will continue to phone them.

Report · Jan 12, 2024

I believe you are the person I just responded to on email - if not, email me at jedimaster@adobe.com.

Report · Jan 12, 2024

@zhong34746192zjrm there's another thread here with the same problem, an Adobe employee is offering to help.

No response from Sales after submission of form fo... - Adobe Community - 14141533

Report · Jan 12, 2024

Thx for the info! I’ll try reaching out to the employee you mentioned.

Report · Jan 27, 2024

Facing same problem , reached out twice !

Report · Jan 28, 2024

We eventually heard back from Adobe that the minimum cost was $25k per year, so it was far too expensive. Very frustrating that it took several months to find that information out.

Report · Jan 29, 2024

Holy Moly , well lol another high priced api , Ig thats the norm now. Did you also use the extract api and now what else are you using?

Report · Jan 29, 2024

Hi All, apologies for the delays you've been experiencing. We're working on streamlining our sales inquiries. At this point we're only able to offer Enterprise agreements for a short period of time. We're working toward opening a new sales channel to accommodate everything from Free Tier up soon. We'll be sure to post here and reach out to anyone that filled out the sales inquiry forms as soon as that becomes available. Thank you for your patience.

Report · Jan 30, 2024

We're looking at using OCR technologies through Azure instead.

Report · Mar 18, 2024

So $25k a year, but for how many transactions? Any chance they provided that information?

Report · Mar 19, 2024

They didn't confirm how many transactions that included, no. They have been in touch recently to say a new, lower priced license will be available around June time.

Report · Mar 19, 2024

Gotcha. Thanks for that update!

Report · Sep 23, 2024

500.000 document transactions is the minimum threshold (0,05 eurocent per call)=25.000.

Report · Apr 01, 2024

Amazing... 500 free credits no questions asked and no clear information or other packages listed on their website to pick from. How hard could it be to add prepaid credit plans or subscription plans to pick from that are not "enterprise" level or require contacting sales. Adobe's missing out on lots of potential earnings with this 1990's business model.

Report · Apr 25, 2024

Agree 🙂 We are a starting agency with clients interested in this service but the pricing is confusing and even seems irrational only offering an enterprise solution for an API of this type.

Report · Apr 19, 2024

Guys, same here. I followed up twice with Sales to get an idea on pricing. Anybody got some luck with that? Thanks

Report · Aug 28, 2024

I have received an answer from Adobe, and the cost is about $55,000 or more per year . We need ETLA contract. If we need detailed cost information, we should contact the sales representative

Report · Oct 01, 2024

I received different numbers. The minimum threshold is 500.000 document transaction per year. 5 cents per call, which is 25.000 per year.

Adobe, are you planning to come up with different plans for this (e.g. small, medium, large business)? As the gap between free tier and this minimum threshold of 500.000 is quite a gap. It causes additional procurement headaches.

Report · Oct 01, 2024

Honestly! It's like shouting into a black hole - these people never reply.

I've been trying for 2 months now.

Whart a bunch of ....

Report · Oct 01, 2024

@terry248338657gqf email me at jedimaster@adobe.com with you info and I will forward it to the right people.

Report · Oct 03, 2024

I have the same problem. Our previous API subscription expired. I filled in the sales form to get information for a new contract, but I have not heard back. @Raymond Camden I will send you a mail to ask for your help. Thanks in advance.

Report · Dec 03, 2024

Hi All,

Thank you for your patience with our sales channel delays. We have launched the APIs on a new channel with lower volumes available for purchase. You can contact your Adobe Reseller or search for a reseller here: https://adobe.my.salesforce-sites.com/PartnerSearch?lang=en
Our sales reps will be reaching out to contact you if you filled the form out.

Thank you