• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

PDF Embed API Client ID does not work on domain

Adobe Employee ,
Oct 28, 2021 Oct 28, 2021

Copy link to clipboard

Copied

For our customer, when trying to use the PDF Embed API [https://www.adobe.io/apis/documentcloud/dcsdk/] it appears that the following URL is getting blocked on their internal network and impacting the PDF Viewer from passing the client API key --> https://documentcloud.adobe.com/view-sdk/main.js

 

Is there a workaround to preventing this URL from getting blocked for internal firewalls?

 

Furthermore, there are 4 URI patterns for https://documentcloud.adobe.com used in https://www.aemcomponents.dev/content/core-components-examples/library/page-authoring/pdf-viewer.htm... .

  1. https://documentcloud.adobe.com/dc-core/
  2. https://documentcloud.adobe.com/dc-rendition-provider/
  3. https://documentcloud.adobe.com/dcpreviewdropin/
  4. https://documentcloud.adobe.com/view-sdk/

 

Can these javascript libraries be moved to another domain?

Views

2.3K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 28, 2021 Oct 28, 2021

Copy link to clipboard

Copied

The short answer is no. I'd see if they can whitelist these URLs for their firewall.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 02, 2021 Nov 02, 2021

Copy link to clipboard

Copied

Hi Raymond, thanks for looking into this. The customer cannot whitelist these URLs for their firewall. Their networking team has blocked the domain documentcloud.adobe.com since it allows users to upload and backup documents (which is against their corporate policy). Is there a way to move the javascript contents on the URLs to another domain?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 02, 2021 Nov 02, 2021

Copy link to clipboard

Copied

At this time - sorry no.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 05, 2021 Nov 05, 2021

Copy link to clipboard

Copied

So you basically saying that Adobe doesn't care the many of its largest customers that use Forcepoint security sofware are blocked from using the PDF embed API code? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 05, 2021 Nov 05, 2021

Copy link to clipboard

Copied

We are aware that some orgs can't use the API due to the URL being blocked. We _absolutely_ care. For now though there is not a workaround unless you can whitelist the specific URLs.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 09, 2021 Nov 09, 2021

Copy link to clipboard

Copied

Is it possible to download adobe's js files to self host them on our own servers?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 09, 2021 Nov 09, 2021

Copy link to clipboard

Copied

Sorry, no.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 28, 2022 Oct 28, 2022

Copy link to clipboard

Copied

Did anyone find a work around for this? We are running into the same issue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 28, 2022 Oct 28, 2022

Copy link to clipboard

Copied

Have you tried with the latest version hosted on documentservices.adobe.com?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 28, 2022 Oct 28, 2022

Copy link to clipboard

Copied

Thank you Raymond for responding. No we are using the view sdk from documentcloud.adobe.com.  Do you think using documentservices.adobe.com would solve the problem? whats the difference between documentcloud and document services?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 28, 2022 Oct 28, 2022

Copy link to clipboard

Copied

LATEST

documentservices.adobe.com is not blocked quite as heavily. Try out the online demo in your environment and see if it works for you.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources