PDF Embed API Client ID does not work on domain

Forum|Forum|4 years ago
October 28, 2021
返信数 1.
3355 ビュー

For our customer, when trying to use the PDF Embed API [https://www.adobe.io/apis/documentcloud/dcsdk/] it appears that the following URL is getting blocked on their internal network and impacting the PDF Viewer from passing the client API key --> https://documentcloud.adobe.com/view-sdk/main.js

Is there a workaround to preventing this URL from getting blocked for internal firewalls?

Furthermore, there are 4 URI patterns for https://documentcloud.adobe.com used in https://www.aemcomponents.dev/content/core-components-examples/library/page-authoring/pdf-viewer.html .

Can these javascript libraries be moved to another domain?

このトピックへの返信は締め切られました。

Raymond Camden

Community Manager

The short answer is no. I'd see if they can whitelist these URLs for their firewall.

E

Emad5FCE作成者

Adobe Employee

Hi Raymond, thanks for looking into this. The customer cannot whitelist these URLs for their firewall. Their networking team has blocked the domain documentcloud.adobe.com since it allows users to upload and backup documents (which is against their corporate policy). Is there a way to move the javascript contents on the URLs to another domain?

Raymond Camden

Community Manager

So you basically saying that Adobe doesn't care the many of its largest customers that use Forcepoint security sofware are blocked from using the PDF embed API code?

We are aware that some orgs can't use the API due to the URL being blocked. We _absolutely_ care. For now though there is not a workaround unless you can whitelist the specific URLs.

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