PDF Services API - Australia

Report · Jul 25, 2022

Hi,
I am currently using the trial of the PDF Services API, and it works great so I am interested in implementing this as a permanent solution for our product.
Although for some reason when I try to install it onto our AWS instance, with either the International version or the US version, it fails and says "The seller has not made this product available in the geo location associated with your customer account."

I am located in Australia.

If you could resolve this, or let me know a way around it, that would be great!

Thanks!

Report · Jul 26, 2022

Hi @Bailey25124090q532 ,

Can you please fill this form out: https://developer.adobe.com/document-services/pricing/contacts/

We can route you to the ANZ sales team who can get you on a contract directly with Adobe, assuming you meet the criteria (this would be an enterprise term license agreement with us, not an AWS Marketplace purchase).

Report · Jul 26, 2022

Hi, I have already completed that but havent heard back yet.

Regards,

(PII removed by moderator)

Report · Mar 21, 2023

Same problem here. I've completed that form multiple times - no reply at all.

I've written a post asking for help - and noting Adobe Australia's Press Release (Jul 2021) saying the API is available.

Post: https://community.adobe.com/t5/acrobat-services-api-discussions/adobe-this-is-a-big-problem-unaccept...

Report · Mar 21, 2023

Please send me a note at amohssen@adobe.com

I'll connect you with the ANZ sales team. Thanks!