PDF Tools API - Australia

Forum|Forum|4 years ago
May 24, 2021
5 replies
2260 views

I am trying to register for the PDF Tools API in Australia and I am unable to do so. I have an AWS account in Australia and when I go to purchase the PDF Tools API, it says that its not available in my region. Looking at Documentation (adobe.io) suggests that its not available in Australia as well which is strange.

Does anyone know how I can use the PDF Tools API in the Australia AWS region?

Thanks in advance

Michael

Sales and Licensing

This topic has been closed for replies.

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P28059586brzp

Participating Frequently

Same problem here. I've written a post asking for help - and noting an official Adobe Australia Press Release (Jul 2021) saying the API is available. (Hoping for a response from Adobe - no response from Adobe Contact Us forms, and AWS said to contact Adobe).

Post: https://community.adobe.com/t5/acrobat-services-api-discussions/adobe-this-is-a-big-problem-unaccept...

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Ahmed236847661ivm

Participating Frequently

Hey Folks,

We don't currently have AWS Marketplace support for Australia - you can see our supported countries here.

If you have offices in one of those supported countries then you could use that as a workaround, otherwise please reach out to me through our contact us form (here) and we can explore the possibility of an enterprise license (ETLA) which is not geographically restricted.

Thanks!
Ahmed

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Sam236755061d1g

Participant

Hi Ahmed, we don't have oversea offices. I have submitted the contact us form two days ago still waiting for response. Cheers.

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Ahmed236847661ivm

Participating Frequently

Hi Sam,

There is an internal due diligence process for submissions from the ANZ geography - so it may take a day or 2 before we identify the right folks internally and get back to you. Thanks for your continued patience and sharing your thoughts with us in the forum. We look forward to getting you on the right track!