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jones7442
jones7442
New Participant
February 2, 2016
Answered

Acrobat Pro DC missing tabs for form field properties?

  • February 2, 2016
  • 3 replies
  • 3381 views

Hello,

I have a client that uses Adobe Acrobat Pro DC. When she opens the properties of a form field while under "Prepare Form" there seems to be some missing tabs. All she sees is General, Appearance, Position, and Options. She is needing to use some of the others like Action and Format but they are not present (Not even grayed out just not there).

So that I'm clear, the Tabs in red are the ones we are missing

I researched to the best of my ability and couldn't find anything about missing tabs or features that were not included with the Pro DC version. Her colleague has Acrobat Pro 9.2 and has these tabs in the properties otherwise the two versions look identical. I am not sure if they are something that is not included with Pro DC or if there is something we are missing to enable them? Any help would be much appreciated!

Correct answer jones7442

Thank you for your help, unfortunately we didn't find the option for "Revert to Acrobat Form" at all but we were able to get the other tabs.

She informed me that she had converted it from a Word Doc, so with this information we converted it again and opened the new PDF with Acrobat. It then went through an extra step of "Scanning" the document and we then had the extra tabs that we were missing. I think this extra "scanning" step was skipped before causing the loss of the more advanced tabs.

3 replies

D
defaultl8tmklbd6pp1
New Participant
January 5, 2025

Hi everyone that gets the propblem of missing tabs on the field properties. I had the same problem.

Here is a solution that i have tested, following ideas from the members below.

Solution:

When importing a new form to be prepared, do not tick the box – This document requires signatures.

This will prevent you from seeing the extra tabs on the properties of the fields

If you forget and tick it, the only solution is to start a new Prepare form process. This time make sure you do not tick the box.

Just get rid of the other form. The properties on the fields in this form, will never give you access to all the properties options.

 

Hope this helps, the method has worked for me.

try67
try67
Community Expert
January 5, 2025

> If you forget and tick it, the only solution is to start a new Prepare form process.

Not true. You can easily revert the document from this mode to the normal one. There's no need to re-do all the fields.

If you're on the new UI go to Tools - Prepare Form - Then click on the button with three dots and select "Remove e-signing options".

If you're on the old UI it's under Tools - Prepare Form - More - Revert to Acrobat Form.

D
defaultl8tmklbd6pp1
New Participant
January 5, 2025
Thank you very much for your update.
I will make a note of this solution and will try out.
Its much appreciated.
Kind regards




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B
Bee6220fcsc
New Participant
April 25, 2024

Try opening a document that is not a *.pdf. I was able to get the extra tabs by opening a word doc and from creating a new form.

try67
try67
Community Expert
February 2, 2016

This can happen if the form is prepared for signing with EchoSign. Tell her to look for something like "Revert to Acrobat Form" in the Prepare Form mode and then click on it.

    jones7442
    jones7442AuthorCorrect answer
    New Participant
    February 2, 2016

    Thank you for your help, unfortunately we didn't find the option for "Revert to Acrobat Form" at all but we were able to get the other tabs.

    She informed me that she had converted it from a Word Doc, so with this information we converted it again and opened the new PDF with Acrobat. It then went through an extra step of "Scanning" the document and we then had the extra tabs that we were missing. I think this extra "scanning" step was skipped before causing the loss of the more advanced tabs.

    try67
    try67
    Community Expert
    February 2, 2016

    No, scanning has nothing to do with it. Either she choose multiple fields before when opening the Properties window, or the file was corrupt, or it was prepared for use with EchoSign, as I originally suggested.

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