Adobe Acrobat Pro DC 200617 - Converting Word Docs to .PDF's Error

[emj319]

Recently I had the new Adobe Acrobat Pro DC 200617 installed on my system.

I am trying to convert multiple word docs to .pdf's and I keep getting an error:

Missing PDFMaker Files

Do you want to run the installer in repair mode? Yes or No

Neither method works

Attached is the error message.

Does someone have a fix for this issue?

Thank you!

Earl 

[Moderator: Moved to the Acrobat forum]

[AkanchhaS]

Hey there,

Sorry to hear about the trouble caused. I believe you are using Adobe PDF maker plugin within MS office, in order to create the .pdf files. Or is it the other way around where you are using "Create PDF" tool of Acrobat DC?

This error generally appears when Adobe PDF maker plguin has been enabled within MS Office application. Here are we best suggestions around how to enable the plugin manually. https://helpx.adobe.com/acrobat/kb/troubleshoot-acrobat-pdfmaker-problems-office.html#main_Troublesh...

Please refer to this similar disscusion, where correct answer has been given: https://community.adobe.com/t5/acrobat/missing-pdfmaker-files/td-p/9777978?page=1#M96445

Thanks,

Akanchha