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A
Anonymous
March 11, 2020
질문

combine PDF Files option is missing from adobe Acrobat DC in the right click menu under windows 10

  • March 11, 2020
  • 5 답변들
  • 125858 조회

One of our computers is running the latest version of adobe acrobat and it used to be able to combine multiple PDF files in Explorer by selecting the files, right clicking, and clicking on “Combine supported files in Acrobat”. I am not exactly sure when this happened, but it no longer shows that option, I am probably guessing that adobe removed that feature in an update without telling us. But here is a list of things we have tried to fix the issue: 
1. removing and reinstalling adobe acrobat.
2. repairing the adobe acrobat installation
3. updating to the latest version of adobe acrobat from Acrobat X
4. doing the regsvr command to register the context menu in the command prompt
5. modifying the registry to make the context menu appear in windows
6. using the registry cleaner tool in CCleaner to fix any possible registry issues that could be causing the issue.
All of these listed solutions did not fix the problem, if anyone has any other possible solutions, please let me know. Thanks for your time!

    5 답변

    K
    khamscstll
    Participant
    September 14, 2023

    Same issue on Windows 11

     

      thalesleite
      thalesleite
      Participant
      November 21, 2023

      Same issue, acrobat 2017, windows 11.

      J
      Jennifer38005458rplv
      Participant
      July 31, 2024

      I was looking for answers to this problem and for me, when selecting the files and right-clicking there is "Show more options". When I click that, the Combine Files in Acrobat tool shows up.

      H
      Heather5CDB
      Participant
      June 22, 2023

      I have found that if I have a session of Adobe open, the combine file by right-clicking function works.  However, when no session of Adobe is open, the right-click function does not work.

      chesterf43269627
      chesterf43269627
      Participant
      December 9, 2022

      I have had the same issue too yet found this only occurs on cloud based files. If i save the files locally i can right click and combine them. It's still frustrating and long winded way of doing it. Hopefully Adobe can come up with an update to rectify this

      A
      Adolfo29471642who1
      Participant
      April 18, 2023

      Was having issue with combining files on local drive (rather than clould). Running corporate Adobe license. What fixed the issue for me was to click on the "log in" button on upper right of Acrobat. The VPN was not running so had to login to VPN first, then got warning about multiple devices being limited to 2, so disabled the inactive devices. After that the "combine files" local Win10 explorer menu came back up without having to reboot or log out & back in.

      W
      Wesley - IT Specialist
      Participant
      December 3, 2021

      I would like to add to this, as i have found a work around the problem. For some reason, Adobe Acrobat pro DC does not have the 'Combine Tool' in the desktop application. However, a way to still use the tool, which is still availbale and works fine, is to open up your Adobe Cloud application, launch acrobat through the cloud as a virtual application, and simply click on all tools. The 'Combine Tool' is now operable for use. For now, that seems to be the only manner to use it until the patch the desktop software. 

        B
        Brandon221542558bmp
        Participant
        December 8, 2021

        OS:Windows10 // Browser: MS Edge

        Log into Adobe Creative Cloud.

        Uninstall Acrobat DC from Available in your plan.

        Choose install Acrobat DC.

        Combine option is back in both Web and Desktop.

         

          C
          Christy2623296709zv
          Participant
          September 21, 2022

          I think these last two comments were missing the OP's actual issue.  The issue arises under Windows Explorer, not the Adobe App, yet somehow seems to be tied to the Adobe upgrade. 

           

          In Windows Explorer, there is/was a way to select multiple items, right-click and combine them.  That feature no longer comes up as an option for me on the computer using Adobe Acrobat Pro DC, but does work on the computer using Adobe Acrobat 17.

            Meenakshi Negi
            Community Manager
            Meenakshi NegiCommunity Manager
            Community Manager
            March 11, 2020

            Hi Daniel_II,

             

            The right click option to combine files in Acrobat is still available. We did check it on our end and it is working fine.

            As the option does not appear for you, could you please confirm if you are using the Acrobat X on the machine?

            If yes, would like to inform you tat Acrobat X is an old and unsupported version. This version is not tested on Windows 10 and you may experience issues while using this application version on latest OS.

             

            You have mentioned that the application is updated to latest version. Would you mind sharing the application version number? You may take help of the steps provided in the following link to check that:

            - https://helpx.adobe.com/acrobat/kb/identify-product-version.html

             

            You may try reseting the application preferences. Refer to the followong link to check the steps for resetting the preferences:

            - https://forums.adobe.com/docs/DOC-8511

             

            Let us know if you need any help or have any questions.

             

            Regards,

            Meenakshi

             

             

            B
            Burt.Harvey
            Participant
            August 7, 2020

            I would like help with this issue as well. I have a new install of Acrobat Pro 2017 and this function is not working. Has this plug-in been removed or is Windows 10 blocking it somehow?

            H
            Heather5CDB
            Participant
            April 22, 2021

            We're using Adobe Acrobat DC 2021, and it doesn't work with that either.  I had the Adobe tech remoted in for over TWO HOURS yesterday, and no fix was found.  Seriously frustrating....

             


            Did you find a resolution to this issue?  I too have Adobe DC 2021 and am having this same problem.

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