Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

How can I turn off the "Free Subscription is ending in X days" pop-up. I bought the subscription and downloaded it. I'm using the paid version. It all appears to be working accept for the silly pop-up.

New Here ,
Feb 03, 2015 Feb 03, 2015

How can I turn off the "Free Subscription is ending in X days pop-up. I bought my subscription but still receive the notice.

230
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Feb 03, 2015 Feb 03, 2015

Hi Carl,

Is it the Acrobat trial that's ending? (Adobe doesn't offer free subscriptions that expire after a set time.)

If you're referring to the Acrobat trial, have you logged in with your Adobe ID and password? If not, click License this Software in the pop-up that states the trial is ending soon, and then log in with your credentials, and you should be set.

Please let us know if that is not the case.


Best,

Sara

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Feb 04, 2015 Feb 04, 2015
LATEST

Just to be clear: this isn't a silly popup; it's a real problem. If you get it, then your subscription isn't being seen, and when the days run out, it WILL NOT RUN.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines