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M
mwroberts
Participating Frequently
July 27, 2014
질문

How do I get the "Print to PDF"option? I bought the PDF Pak. Where is it?

  • July 27, 2014
  • 1 답변
  • 1444 조회

I purchased the Adobe PDF Pak. I hoped to be able to convert files to PDF by using the "Print to PDF" function. But I cannot find that function on any of my print screens - not on Safari, or Firefox, or Word...any suggestions?

이 주제는 답변이 닫혔습니다.

1 답변

S
Sara_Forsberg
Inspiring
July 27, 2014

Hi mwroberts,

Are you using Windows? If so, there should be a link to download the Create PDF Desktop Printer on the Create PDF page (log in to https://cloud.acrobat.com/createpdf). The Create PDF Desktop Printer is only available on Windows. And, there are plans to discontinue the Desktop Printer, but I believe the link is currently available. Here are instructions for setting up the printer after you've downloaded it: Using Adobe PDF Pack

Please let us know how it goes.


Best,

Sara

M
mwroberts작성자
Participating Frequently
July 27, 2014

Dear Sara,

No, I'm on a Mac. And the "Print to PDF" option was why I purchased the Pak. alas.

Thanks.

Sent from my iPad

S
Sara_Forsberg
Inspiring
July 27, 2014

Hi,

Well, darn! I'm sorry that your subscription isn't giving you the one thing that you chose it for! If it's been less that 30 days since you subscribed, you're entitled to a full refund. If you'd like to cancel your subscription, please contact Adobe Customer Support; an agent will be able to take care of that for you. Contact Customer Care

An Acrobat subscription would give you the functionality that you're looking for. You're welcome to try it for 30 days for free (no obligation whatsoever!). For more information, please see www.adobe.com/products/acrobat.html.

I apologize for the inconvenience.


Best,

Sara

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