• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
7

How do I turn off cloud link question when attaching pdf in outlook?

New Here ,
Jan 09, 2020 Jan 09, 2020

Copy link to clipboard

Copied

I have to send several hundred individual emails, and cannot use mail merge feature (don't ask).  I don't want to have to answer do you want to send a cloud link  every time?  Can I reset that so it defaults to no?  OR turn it off?

 

Thanks.

TOPICS
How to , Share PDF

Views

148.4K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 3 Correct answers

New Here , Jan 09, 2020 Jan 09, 2020

I found it...thank you.  It's in the Adobe "My Account" icon in the ribbon under settings.

Votes

Translate

Translate
New Here , Feb 07, 2022 Feb 07, 2022

Hi,

 I just figured this out. It's on the Home Tab Ribbon in Outlook (Full Client) under the My Account option. Click on that icon and go to settings. In there you can turn off the setting to Never Prompt. Adobe Send as Clound link1.pngAdobe Send as Clound link2.png

Votes

Translate

Translate
Explorer , May 25, 2022 May 25, 2022

The answer in ths post regarding Add-ins lead me to the full answer.  Here are the steps:

1.  In Outlook, go to File -> Options -> Add-ins - > Manage COM-Add-ins, Go:

Code24601236aonr_0-1653495713952.png

2.  After you Click "Go" you'll get a pop-up dialog box:

Code24601236aonr_1-1653495787901.png

 

3.  Uncheck Adobe Document Cloud for Microsoft - Outlook

I just tested it in Outlook Office 16 and it removed that Adobe Cloud pop-up.

Good luck!

Votes

Translate

Translate
Explorer ,
Mar 26, 2024 Mar 26, 2024

Copy link to clipboard

Copied

You're welcome...; )

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 09, 2024 Jul 09, 2024

Copy link to clipboard

Copied

Thanks for that. It'd been bugging me and I'm very happy that you gave us the fix.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 09, 2024 Jul 09, 2024

Copy link to clipboard

Copied

You're welcome, I always love it when I find the magic fix...; )

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 20, 2024 Oct 20, 2024

Copy link to clipboard

Copied

LATEST

This is the answer, thank you!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 19, 2023 Apr 19, 2023

Copy link to clipboard

Copied

No add in for MS Outlook 365 also nothing else lined up for a fix when following suggestions. I did a lot of things so not sure if this was what fixed it but hopefully someone will reply back and let us know. How do I turn off cloud link question when attaching pdf in outlook.PNG

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 19, 2023 Apr 19, 2023

Copy link to clipboard

Copied

Forgot to add close MS Outlook and reopen after unchecking box.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 31, 2023 May 31, 2023

Copy link to clipboard

Copied

I don't have a "My Account" button and there's "prompt when attached" dialog on any of the only three options under the Adobe tab (selected messags, selected tabs, and set up automatic archival).

 

Any ideas how to turn off the prompt in that situation?

 

Thanks!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 31, 2023 May 31, 2023

Copy link to clipboard

Copied

Try the steps in my post on May 25, 2022.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 31, 2023 May 31, 2023

Copy link to clipboard

Copied

Thank you. My Outlook is not set up the way this one in the post is. I discovered that I have to open a new email, navigate to the option shown below, and then the dialog box in your post shows. I don't have "my account". Anyway, if another user has the same situation, here's how to resolve it!

[cid:image001.png@01D993CB.52B925D0]

Regards,

Kandi Molyneaux
Founder & CEO
LOYALitix(r)
571.276.7905
LOYALitix.net

Confidentiality Notice: This email and any attachments are PRIVATE and may contain material that is
Molyneaux Consulting, LLC(r) Proprietary Information, Confidential, Privileged Work Product for the
Sole use of the Intended Recipient. Any review, reliance, distribution, disclosure, or forwarding without
expressed permission is strictly prohibited. If you are not the Intended Recipient, please delete all copies
without duplicating, reading, printing, or saving in any manner. - Thank you.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 31, 2023 May 31, 2023

Copy link to clipboard

Copied

Please resend the image.  You can snip the image, save it as a .png and then click on the icon in the ribbon here that's 4th from the right that looks like a picture and add it as an attachment...; )

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jun 07, 2023 Jun 07, 2023

Copy link to clipboard

Copied

DISREGARD - Please repost your image or provide a text descriptipon of the option you're referring to. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 30, 2023 Aug 30, 2023

Copy link to clipboard

Copied

I found another way after no Manage COM-Add-ins or any of the options here posted. 

 

You just simply open a new email message and then click >Acrobat > Settings > untick the Cloud storage option.

 

POWERHOSEADL_0-1693439734198.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jun 07, 2023 Jun 07, 2023

Copy link to clipboard

Copied

Here's the process that worked for me
Click "New Email" in Outlook

  • There should be an "Acrobat" item in the new message's menu
  • Click "Acrobat"
  • Select the "Settings" option
  • Check the "Never prompt while attaching" box.

I'm also attaching some pictures

BMcCarty_4-1686164319996.png

 

BMcCarty_3-1686164232481.png

 

 

BMcCarty_1-1686164135920.png

BMcCarty_2-1686164182734.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 20, 2023 Jun 20, 2023

Copy link to clipboard

Copied

Did not work for me, as I have no "acrobat" menu item.

The only solution that worked for me was the "Manage COM Add-ins" solution posted above. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Aug 31, 2023 Aug 31, 2023

Copy link to clipboard

Copied

I think the "Never prompt when attaching" is for reminding you to be sure you attached a file when sending an email.  It seems that Adobe "knows" this because the word "attached" or similar is in the body of the email.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 12, 2023 Jul 12, 2023

Copy link to clipboard

Copied

My problem is that the Aodbe Cloud Plugin for Outlook disables delayed send! I use delayed send extensively in my office procedures, so this is a disruptive bug for me. The Adobe Plugin causes delayed send emails in Outlook to not have send dates, so they just sit in the outbox, unable to send. I have uninstalled the Adobe plugin for Outlook twice, and Adobe has just added it back in the third time. This time, I have simply unchecked it. I hope that will stop Adobe from forcing this on me a fourth time.

That being said, I really love the way this plugin works. It is so convenient and to have a one-click FTP for my large file shares. I hope Adobe makes a very clear announcement if they fix the bug wherein the Adobe Cloud Plugin for Desktop Outlook disables Outlook's delayed send feature. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 27, 2023 Jul 27, 2023

Copy link to clipboard

Copied

I'm not much help, but Code246... got it right I think...  It worked yesterday but it's doing it again and I just did it again.  How annoying is this? 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 27, 2023 Jul 27, 2023

Copy link to clipboard

Copied

You know that old cliche, 3rd times a charm...; )

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 31, 2023 Jul 31, 2023

Copy link to clipboard

Copied

Hello can anyone help with this? My outlook is a new version, and does not show my account.  I go under options, then to add-ins and it is not a drop down. This is slowing me down soo bad, someone pleaseee help me... Capture.PNGCapture1.PNG

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 31, 2023 Jul 31, 2023

Copy link to clipboard

Copied

Alma, you are almost there, my friend. Outlook >> File >> Options >> Add-ins >> Go . . .
In the Add-ins screen, click "Go," which is underneath the list of add-ins. Then you will see a screen where you can check and uncheck the add-ins. That's where you can turn off this Adobe add-in for Outlook, which is repeatedly added without explicit permission or announcement, and which causes workflow disruption for some of us.  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 25, 2023 Aug 25, 2023

Copy link to clipboard

Copied

Thank you, that was simple, easy and painless.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 01, 2024 Jan 01, 2024

Copy link to clipboard

Copied

Thank you.  I have been trying to figure this out.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 19, 2024 Jan 19, 2024

Copy link to clipboard

Copied

The addin seems to re-enable if you use a managed 365 environment, the solution that I've been employing is the settings via the acrobat menu. But it must be known that you can only see this option from a new email, you can't see it from the normal home tabs.

 

BMcCarty's message shows this perfectly.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 25, 2024 Apr 25, 2024

Copy link to clipboard

Copied

Is there a way to do ir orgwide? perharps regkey ?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 05, 2024 Jun 05, 2024

Copy link to clipboard

Copied

Hi Bish36998623ls5g,

 

Thank you for reaching out.

 

Please let us know how you attach the PDF and the link you are trying to remove.

It would be helpful if you could share more details on the issue.

 

Thanks,

Meenakshi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources