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How long can I receive the refund?

New Here ,
Feb 11, 2015 Feb 11, 2015

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Hi, everybody:

Since the beginning of january, I have cacelled the abonnement of

AdobeExport because it cannot transforme the french into the traditional chinese

correctly. The personnel responsed my email that they were going to refund me within

ten days, but until now J haven't received any. I wrote to them, but they donn't reply anymore.

Can anyone tell me how can I do?  Thanks

    Mireille YANG

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Feb 11, 2015 Feb 11, 2015

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Hi désactiver,

I'm sorry that you've had to wait so long for your refund. I've checked your account; your refund has been processed as of today. You should receive the funds back in your account in 5-7 days.

Best,

Sara

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