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I cancelled my Adobe export PDF annual after 10 days and did not get my money back

New Here ,
Apr 15, 2018 Apr 15, 2018

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I cancelled my Adobe export PDF annual after 10 days and did not get my money back

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Adobe Employee , Apr 16, 2018 Apr 16, 2018

Hi Danay,

Sorry to hear about the inconvenience caused.

As you have managed to cancel the plan from your Adobe account, then we would request you to contact our billing team via chat support- Contact Customer Care the team would go ahead and help you further.

After clicking on the link given above, you may select "Account Issue" and proceed further.

For more details, please refer- Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

Regards,

Akanchha

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Adobe Employee ,
Apr 16, 2018 Apr 16, 2018

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Hi Danay,

Sorry to hear about the inconvenience caused.

As you have managed to cancel the plan from your Adobe account, then we would request you to contact our billing team via chat support- Contact Customer Care the team would go ahead and help you further.

After clicking on the link given above, you may select "Account Issue" and proceed further.

For more details, please refer- Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

Regards,

Akanchha

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