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fletcherm44218425
Participant
March 5, 2017
질문

I Paid for the 1.99/mo converter from pdf to word, power point, etc. last week on PC. But after one convert which worked perfectly, it will not let me convert this document to word.

  • March 5, 2017
  • 1 답변
  • 713 조회

I would really appreciate the help, I have this letter to send that is urgent!!! I love this product and would hate to leave it

[Moderator: Moved to Document Cloud PDF services froum.]

이 주제는 답변이 닫혔습니다.

1 답변

Claudio González
Claudio González
Legend
March 5, 2017

Could you please explain in detail what you mean by "it will not let me convert"? Knowing the versions of your OS and program(s) involved would also be useful.

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fletcherm44218425작성자
Participant
March 5, 2017

It would re-direct me to the page where you purchase what package you need for the program to convert the document on windows 8.

It is the most recently updated version of adobe reader btw

Claudio González
Claudio González
Legend
March 6, 2017

You can try going to https://cloud.acrobat.com/ and log in with your AdobeID (the same one you used to subscribe to the service) and then you should be able to upload your PDF file and start the conversion.

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