Community Expert

Question

PDF Pack activations and licenses

Forum|Forum|7 years ago
February 11, 2019
2 replies
932 views

A friend just told me she is paying for three licenses of PDF Pack for three devices. A quick check of the website does not say how many devices one user can install it on.

I know the subscriptions to Creative Cloud or just Acrobat allow two activations per user. How many is it for PDF Pack? Does she need three licenses?

Online PDF converter, convert from web or Acrobat Reader | Adobe PDF Pack

Jane

ACP, ACI

pdf-pack

This topic has been closed for replies.

AkanchhaS8194121

Legend

Hey jane-e

Help us with the customer's Adobe ID via private message. Would look into the account and share the subscription details. If she has all 3 subscriptions under one Adobe ID then it would be of no use, because it still be counted as one.

Thanks,

Akanchha

jane-e

Author

Community Expert

Akki_24 wrote
Help us with the customer's Adobe ID via private message.

PM sent, Akanchha, thank you!

Jane

AkanchhaS8194121

Legend

Thanks Jane.

Will continue the discussion there.

-Akanchha

T

Test Screen Name

Legend

PDF Pack is not installed at all. It is a web service. It is licensed to a single user, who can use the service from as many devices as they wish, for their own personal use only.

jane-e

Author

Community Expert

Hi,

Does it say that in the link or did I miss it? She is currently paying for three licenses.

Jane

Bernd Alheit

Community Expert

All licenses with the same Adobe Id?

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