• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Sticky notes and highlights not recognised

New Here ,
Apr 28, 2022 Apr 28, 2022

Copy link to clipboard

Copied

Acrobat doesn't recognise the sticky notes and highlights on my document. I can't remove or change the colour of the highlights, nor do my sticky notes appear in the comment section. I cannot open, edit or delete them. How do I restore my sticky notes at least? 

TOPICS
Comment markup and annotate , How to

Views

58

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 20, 2022 May 20, 2022

Copy link to clipboard

Copied

LATEST

Hi @VeryFrustratedUser1920 

 

Hope you are doing well.

As per the issue description on the unexpected behaviour of sticky notes and highlights.

Kindly try these troubleshooting steps:

1. Check if the app is up to date.

2. Try repair installation from the help option from the menu bar. (For windows only)

3. Try resetting preferences. Refer this help article for the same: https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau...

 

Let us know if that helps.

 

Thanks,

Harsh

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources