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What is the billing customer service phone number?

New Here ,
Apr 12, 2014 Apr 12, 2014

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what is the billing customer service phone number?

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correct answers 1 Correct answer

Jul 29, 2015 Jul 29, 2015

Hi lisa caret,

Adobe Reader is free, but I checked your account and see that you have an ExportPDF subscription (which you can access via Acrobat Reader). Is that the product you're having a billing issue with? From what I can tell, your subscription renewal is currently processing.

Please let me know if there's something that I can help with and I'll do my best to get you sorted out.

Best,

Sara

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Guest
Apr 13, 2014 Apr 13, 2014

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You can call Adobe customer service on 0844 545 7857

The team will sort your problems out.

I found the number here

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New Here ,
Jul 26, 2024 Jul 26, 2024

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no help

 

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Adobe Employee ,
Jul 30, 2024 Jul 30, 2024

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Hi Patricia38834860cvk2,

 

Thank you for reaching out.

 

If you need help with the billing, contact the support team, who will check this for you.

I am afraid that we do not have access to the billing information. Please check your inbox for more information.

 

Thanks,

Meenakshi

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Adobe Employee ,
Apr 14, 2014 Apr 14, 2014

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Hi drums60,

Please Contact Adobe Support and they will help you.

Please Dial in : 1-800-833-6687

Or

you are also welcome to contact our support team at http://adobe.ly/yxj0t6

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Community Beginner ,
Jul 29, 2015 Jul 29, 2015

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I called 1-800-833-6687 for billing issue re: Adobe Reader. "Adobe does provide phone support for Adobe Reader." Sent me back to website, which is worthless. Email from Adobe told me my account needed updating (info in my account is all correct). Email has no phone # and is a "do not reply to this email." Wow. I'm ASKING them to take my money. And this is their version of "customer support"?

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Jul 29, 2015 Jul 29, 2015

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Hi lisa caret,

Adobe Reader is free, but I checked your account and see that you have an ExportPDF subscription (which you can access via Acrobat Reader). Is that the product you're having a billing issue with? From what I can tell, your subscription renewal is currently processing.

Please let me know if there's something that I can help with and I'll do my best to get you sorted out.

Best,

Sara

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Community Beginner ,
Jul 29, 2015 Jul 29, 2015

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I’ve received two emails saying my credit card info is invalid (address). I’ve checked and double-checked my account info and all IS correct. Not sure what else to do.

LC

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Jul 29, 2015 Jul 29, 2015

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Hi LC,

Please watch for a private message; I'm going to see what I can do for you.

Best,

Sara

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